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Train to Ingrain
Integration
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One of the major factors in learning transfer is whether an organization's culture, policies, infrastructure and systems support or conflict with line leaders' efforts to apply what they learned in training. If aspects of the environment frustrate the application of new skills, there's little chance that learners will persist through the difficult reinforcement phase.
As in the Commitment phase, senior management plays a key role, examining organization policies, evaluating standards and protocols and updating business practices to make them compatible with and supportive of desired leader behaviors.
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