Leadership development courses - Vital Learning Corp - doing the right things to connect with team members for best results - online campus or classroom approach - Leadership Essentials - Leadership PLUS courses education for newly promoted

Reorganization, new business strategies, new management.

How can my department stay focused on the customer with all this change?

A Leadership Series™ ESSENTIALS Course

Available as an online course or classroom workshop

The classroom workshop is also available in Spanish

Change has become an ever-present and important part of business today. Organizations that fail to change find it increasingly difficult to compete and survive in today's marketplace. But how do you keep employees focused on performance with all the distractions caused by change initiatives? How do managers deal with the emotions, fear and anxiety that come with change?

Supporting Change provides the tools managers need to understand and interpret change - in order to more successfully manage their team through it. By working to support change while addressing the team's comfort level with that change, the manager can more effectively facilitate acceptance of a new way of doing things.

Program Description

Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly - minimizing lost productivity and decreased performance.

Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. This course can be completed in 1.5 hours online. The 4-hour classroom workshop is designed for 6-18 participants and includes the following:

Understanding the Three Phases of Change
Strategies for Supporting Change
Dealing with Rumors of Change
Reactions to Organizational Changes
Communicating Change

Objectives

Understand why change happens, how people react to it, and how to support team member's struggles with change.
Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits.
Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals.

Skill Points

Detail coming change and explain reason for it
Let team member ask questions, express opinions and concerns
Respond to team member's questions and concerns
Get commitment and set up time for review

Organizational Impact

Supporting Change will enable team leaders and first-line managers to:

Understand why change happens, how people react to it, and how to support team member's struggles with change.
Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits.
Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals.

What users are saying

“Vital Learning is by far the best partner for providing Supervision training for our employees. The course materials are solid. The classes are easy to facilitate. The exercises guarantee participation.”

Tiffany Landrum, VP, Manager, Training & Development, Financial Institute

The Online Version of this Course

This same course is also available online for your training needs. The online course is 1.5 – 2.0 hours in length.

To reinforce the learning from the online course, it is recommended that you also use the Participant Workbook - it serves as a companion to the class. Though not required, the workbook provides the learner with more information, references for future use and a handy troubleshooting guide for this skill. Designed for use with the classroom version of this course, the participant workbook does not correspond directly to the online course - it is, however, a valuable resource for practice of the skills and for reinforcement and is highly recommended.

Course Materials

Facilitator Guide

Complete instructions on how to conduct the workshop.
Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.

Participant Workbook

Exercises, forms, skill practice aids, and a video synopsis.
Job Aids section with tools and resources for applying the skills learned in the workshop.
Memory Jogger Card providing a handy reminder of the workshop's skill points.

DVD

Introduction followed by a scenario displaying positive use of the three skill points discussed in the program.
Video segments focusing on modeling positive behaviors for skill practices.
Scenarios in both office and industrial settings

Delivery options:

Classroom Workshop 4 hours
Online Training 1.5 hours
Use as a Blended Learning session

The Complete List of Courses in the
Leadership Series

The Leadership Series™ ESSENTIALS Courses

Twelve courses in the fundamentals of leading others

The Essential Skills of Communicating and the Essential Skills of Leadership are excellent start points, then add other courses as your needs require

Each course in the ESSENTIALS Series is available online or for classroom delivery

Courses in Core Strategies for Leading Others

Essential Skills of Leadership

Essential Skills of Communicating

Developing Performance Goals & Standards

Providing Performance Feedback

Courses in Improving Individual & Team Performance

Managing Complaints

Improving Work Habits

Effective Discipline

Resolving Conflict

Coaching Job Skills