Objectives 

• Understand why change happens, how people react to it, and how to support team member’s struggles with change.                     
• Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits.                     
• Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals.

Skill Points 

• Detail coming change and explain reason for it                     
• Let team member ask questions, express opinions and concerns                     
• Respond to team member’s questions and concerns                     
• Get commitment and set up time for review

Participant Workbook