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Communicating Up - Online Course with Participant Workbook
 69.00

Objectives 

  • Understand the importance of framing all
    communication with their manager in terms of his/her self-interest.
                                
  • Enter meetings with their manager 
    armed with a well-thought-out and clearly stated objective.                       
  • Clearly link their objective with facts that support their plans and goals.                          
  • Work with their manager to uncover any questions or reservations he/she may have concerning their message.                          
  • Move conversations toward agreement with questions that focus on the benefits to be gained when the objective is reached.                      
  • Clearly and concisely restate the decisions that results from Communicating Up and insure that those decisions are mutually understood

Skill Points 

  • State objective concisely in terms of the needs and interests of their manager                      
  • Detail objective and support it with facts                     
  • Ask for and/or respond to questions                     
  • Probe for agreement                     
  • Summarize and confirm conclusion

Participant Workbook

  • Exercises, forms, skill practice aids, and a video synopsis   
  • Job Aids section with tools and resources for applying the skills learned in the workshop  
  • Memory Jogger Card providing a handy reminder of the workshop’s skill points




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To discuss your specific needs, please contact an ALD representative 

ALD, Inc. | 3021 Lake Forest Drive | Hayden Lake, ID 83835
PHONE: 1-888-762-9699 or 208-762-1322
FAX: 208-762-2653 | EMAIL info@ald-inc.com