Objectives 

• Understand the importance of framing all
  communication with their manager in terms of his/her self-interest.                            
• Enter meetings with their manager 
  armed with a well-thought-out and clearly stated objective.                       
• Clearly link their objective with facts that support their plans and goals.                          
• Work with their manager to uncover any questions or reservations he/she may have concerning their message.                          
• Move conversations toward agreement with questions that focus on the benefits to be gained when the objective is reached.                      
• Clearly and concisely restate the decisions that results from Communicating Up and insure that those decisions are mutually understood
  

  Skill Points 

  • State objective concisely in terms of the needs and interests of their manager                      
  • Detail objective and support it with facts                     
  • Ask for and/or respond to questions                     
  • Probe for agreement
    Summarize and confirm conclusion
    
    
    Online access is for 12 months