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Reinforcing Your Understanding of
Behavioral Styles for Sales
An Online Course
Remember when you took the DiSC® profile for the first time?
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It really hit home; you learned so much about your own behaviors in the workplace, and then became aware of other styles and the potential for conflict, for increased interpersonal effectiveness and improved results.
Sales reps can improve results, customer interactions and customer loyalty.
In this course a salesperson already familiar with DiSC® will reinforce their understanding of their own behavioral style and use this knowledge to enhance their communication skills and increase their productivity
Audience:
1. Sales Professionals
2. Anyone wishing to communicate more effectively with clients & prospects
Includes 5 Lessons (Approx. 1 hours):
1. Recognizing Behavioral Styles
2. Improve Your Performance
3. Reading and Reacting to People
4. Practical Application of Knowledge
5. Knowledge Assessment
About CRKInteractive (publisher of the course) online classes:
- Professionally designed
- Interactive & interesting
- Skill-building
- 1.5 to 2.0 hours in length
- Most classes include an application opportunity for practicing the skills & processes taught
- A certificate of accomplishment is provided upon successful completion of the class
- CEU credits are available (see below)
You recall the DiSC® styles…
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Dominance
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The drive to control, to achieve results.
The basic intent is to overcome.
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Influence
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The drive to influence, to be expressive, to be heard.
The basic intent is to persuade.
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Steadiness
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The drive to be stable and consistent.
The basic intent is to support.
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Conscientiousness
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The drive to be right, sure and safe.
The basic intent is to be correct.
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Remember your vow to keep behavioral styles in mind as you dealt with others to improve your interactions and results?
If time has eroded that vow or dimmed your memory of DiSC® theory, here is an easy way to bring it all back...
An online DiSC ® course:
Reinforcing Your Understanding of Behavioral Styles for Sales
It's interesting, engaging, interactive & educational
It's also available for your personal development, or for sales, managers, teams and customer service reps.
Successful personal relationships often depend on "getting off on the right foot". Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Reinforcing Your Understanding of Behavioral Styles for Sales reminds you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
Understanding behavioral styles can help you to improve all communications and to interact more effectively with other people. People are different! This online course will help you gain personal insight into your behavioral style. You'll also benefit from an increased awareness, understanding and appreciation for other behavioral styles. Equally important, you can learn how slight adjustments you make in your interactions will enhance your effectiveness.
Your ability to "treat others the way they would like to be treated" can make the difference for you. This is the case in working with others in sales, service and management situations.
Even relationships outside of work can be improved!
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