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Developing Performance
Goals & Standards
A
Leadership Essentials
Course
Online Course or Classroom Workshop
(Classroom version now available in Spanish)
A critical planning process - too often overlooked - because all good team leaders work to a plan, and they make sure those who work with them have a solid understanding of that plan.
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The basis of any good plan is a set of definite goals. These must be specific, measurable, attainable, results-oriented, and time-framed. That spells SMART. Smart goals help people shape smart plans.
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Just as important as setting goals and developing a plan is carrying out the plan. And this is where many people fail, because they are not really committed to the plan.
An important part of a team leader's role is to encourage team members to develop effective performance goals and to commit to those goals on a daily basis.
The key to developing an effective team is participation; when people participate in setting goals and developing a plan, they buy into that plan. The plan becomes their own.
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| Program Description |
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Unless managers and team leaders are successful in spelling out the organization's specific goals, their team members are not going to know how to meet those objectives. This module shows trainees how to establish specific, measurable, attainable, results-oriented, and time-framed performance goals. It then illustrates the steps that gain team member agreement and commitment to those performance goals.
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Developing Performance Goals and Standards is a 1.5 hour online course or an interactive, 4-hour group workshop designed for 6 to 18 participants.
Objectives
- Define goals, objectives, and performance standards.
- Identify and set performance standards that are specific, measurable, attainable, results oriented, and time-framed, using concrete active language.
- Establish time limits for all performance standards.
- Involve team members in creating their own individual performance standards.
- Negotiate to develop performance standards for team members that address both desired results and team members' capabilities.
- Monitor team members' progress toward their goals by holding individual review meetings.
Skill Points
- State broad goal of the plan
- Ask team member's view of what his or her performance standards should be within the plan
- Negotiate by modifying unrealistically high or low performance standards
- Agree on a set of performance standards that are clear, specific, and measurable
- Confirm team member's commitment and set up review
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| Organizational Impact |
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Developing Performance Goals & Standards will enable managers and team leaders to:
- Define goals, objectives, and performance standards.
- Identify and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed, using concrete active language.
- Establish time limits for all performance standards.
- Involve team members in creating their own individual performance standards.
- Negotiate to develop performance standards for team members that address both desired results and team.
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| What users are saying |
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“The behavior modeling built into these classes really increases the likelihood of skills transfer.”
- Tiffany Landrum, VP, Manager, Training & Development, Financial Institute
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| The Online Version of this Course |
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This same course is also available online for your training needs. The online course is 1.5 – 2.0 hours in length.
To reinforce the learning from the online course, it is recommended that you also use the Participant Workbook - it serves as a companion to the class. Though not required, the workbook provides the learner with more information, references for future use and a handy troubleshooting guide for this skill. Designed for use with the classroom version of this course, the participant workbook does not correspond directly to the online course - it is, however, a valuable resource for practice of the skills and for reinforcement and is highly recommended.
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The online course and workbook together may be purchased for a special "blended learning" rate.
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| Course Materials |
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Facilitator Guide
- Complete instructions on how to conduct the workshop
- Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes
- Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook
Participant Workbook
- Exercises, forms, skill practice aids, and a video synopsis
- Job Aids section with tools and resources for applying the skills learned in the workshop
- Memory Jogger Card providing a handy reminder of the workshop's skill points
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Video (or DVD)
- Introduction followed by a scenario displaying positive use of the three skill points discussed in the program
- Video segments focusing on modeling positive behaviors for skill practices
- Scenarios in both office and industrial settings
Delivery options:
- Classroom Workshop 4 hours
- Online Training 1.5 – 2.0 hours
- Use as a Blended Learning session
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To discuss your specific needs, please contact an ALD representative
ALD, Inc. | 3021 Lake Forest Drive | Hayden Lake, ID 83835
PHONE: 1-888-762-9699 or 208-762-1322
FAX: 208-762-2653 | EMAIL info@ald-inc.com
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