Essential Skills of Leadership

A
Leadership Essentials
Course

Online Course or Classroom Workshop

(Now available in Spanish)

"We were voted one of the top 100 companies to work for.
So why are my best people still leaving?"

You've added stock option plans, ramped up health benefits and support flexible work schedules. Yet it seems as if almost every week one of your top performers leaves for another opportunity - or worse, goes to the competition. What could be missing?

Great benefit plans and top-level salaries will satisfy many employees, but to hold onto the BEST employees you need effective first-line managers.

Program Description

Essential Skills of Leadership builds a foundation that enables team leaders to manage their team toward to a shared goal: achieving the organization's strategic objectives. Throughout the workshop participants will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers will leave the session with implementation tools, troubleshooting guides, and additional resources to help them immediately apply their new skills on the job.

Essential Skills of Leadership is a 1.5 hour online course or a 4-to-5 hour interactive classroom workshop is designed for 6 to 18 participants and includes the following areas of focus:

Maintain & Enhance Team Member Self Esteem
Develops the critical skills necessary to effectively give orders, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team members' sense of self-respect and dignity.
Focus on Behavior
Problems on the job are solved more effectively and less stressfully when a team leader deals with what people do rather than with their attitudes.
Encourage Team Member Participation
Involving team members in decision-making, problem solving and other activities is one of the most powerful motivational tools.

Objectives

Deal with team members on a day-to-day basis in such a way as to maintain and enhance their self- esteem.
Base discussions about performance and work habits on behavior rather than on personalities and attitudes.
Involve team members in goal setting, problem solving and decision-making

Skill Points

Maintain or Enhance Team Member Self-Esteem
Focus on Behavior
Encourage Team Member Participation

Organizational Impact

Essential Skills of Leadership will impact the ability of managers and team leaders to:

Maintain and enhance team members' self esteem while dealing with issues every day
Base discussions about performance and work habits on behavior rather than personalities and attitudes
Involve team members in goal setting, problem solving, and decision making

What users are saying:

“Vital Learning is by far the best partner for providing Supervision training for our employees. The course materials are solid. The classes are easy to facilitate. The exercises guarantee participation.”

Tiffany Landrum, VP, Training & Development, Financial Institute

The Online Version of this Course

This same course is also available online for your training needs. The online course is 1.5 – 2.0 hours in length.

To reinforce the learning from the online course, it is recommended that you also use the Participant Workbook - it serves as a companion to the class. Though not required, the workbook provides the learner with more information, references for future use and a handy troubleshooting guide for this skill. Designed for use with the classroom version of this course, the participant workbook does not correspond directly to the online course - it is, however, a valuable resource for practice of the skills and for reinforcement and is highly recommended.

The online course and workbook together may be purchased for a
special "blended learning" rate.

Course Materials

Facilitator Guide

Complete instructions on how to conduct the workshop.
Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.

Participant Workbook

Exercises, forms, skill practice aids, and a video synopsis
Job Aids section with tools and resources for applying the skills learned in the workshop
Memory Jogger Card providing a handy reminder of the workshop's skill points

Video (or DVD)

Introduction followed by a scenario displaying positive use of the three skill points discussed in the program
Video segments focusing on modeling positive behaviors for skill practices
Scenarios in both office and industrial settings

Delivery options: