This software provides information in several categories that can be
useful both to the individual as a personal development tool and
to the manager as a performance management tool.

Outlined below is information that the software can provide
to enhance the effectiveness of all employees.

Report Title	Report Content
The General Characteristics Report	This is the basic DiSC® PPSS Behavioral Profile report - it contains the following:
Behavioral Highlights	Covers several highlights for each of the person's primary behavioral tendencies.
Personal Profile Graph	Displays the intensity of the four behavioral dimensions, DiSC, which make up the person's profile pattern.
Behavioral Overview	Narrative description of the person's behavioral style as it relates to his or her behavior in the response focus selected--for example, "at work".
Motivating Factors	Lists those factors that are likely to be most motivating to the person.
Preferred Environment	Describes a person's preferences for his/her work environment.
Things the Person Tend to Avoid	Situations or activities that they may tend to avoid based on a natural dislike or fear of what is involved in the situation.
Strategies for Increasing Personal Effectiveness	All people have areas where they could increase their effectiveness; this section provides a list of possible action strategies.
Demotivating Factors	This section can be used to identify those situations, activities or types of interactions that may be negatively impacting the person's motivation.
Behavior in Conflict Situations	Lists the potential behaviors the person may use in conflict based on his/her natural behavioral style.
Behavioral Tendency Continuum	Displays the range of potential behavior based on the person's responses in a thirty-two word continuum.
Performance Management Worksheet	Designed to be used to turn the report from passive information into an Action Plan for Self-Management.

APPLICATIONS: The General Characteristics report provides opportunity for: Self development by better understanding self             Career planning for people who are looking for a preferred working environment             Understanding of different factors that can impact the performance of the person             Effective coaching             Basic information from which all other reports can be obtained

The preceding information is available in one report that is the basic report
based on the person's responses.

Other reports that are available from the person's responses are as follows:

Report Title	Report Content
Approach to Managing Others APPLICATIONS: The Approach to Managing Others report provides opportunity for: Self development by better understanding self Career development tool Predictor of job performance Understanding of how a person may relate to a particular job environment Pre-management development	This section describes the actions most natural for the person to use in eight different management skills: Communicating: Describes how someone with this profile is most likely to communicate. Delegating: Describes how someone with this profile is likely to delegate. Directing People: The behavior that someone is likely to use when directing the actions of others. Developing People: Describes approaches this person is likely to use in developing others. Decision-Making: Provides information on how this person is likely to approach decision-making. Managing Time: Information on possible limitations and challenges for the purpose of identifying alternate strategies that may be more effective in managing time. Motivating Others: Designed to help evaluate the person’s approach to motivating others and to identify strategies for motivating others that may be effective. Management Style Worksheet: Structures the process for evaluating how effective the person’s natural tendencies are in working with others.
Report Title	Report Content
Creating a Positive Relationship with the Person APPLICATIONS: The Positive Relationship report provides opportunity for: A management tool for enabling a positive work climate             Information for peers on how to interact more effectively with the person             A team building tool	This report describes how to create a positive relationship with the person. The report lists those approachesfound to be most effective with someone with this profile pattern. The report covers these key relationship areas:  Creating a positive climate for the person              How to communicate with the person              How to compliment the person              How to deal with the person in conflict              How to deal with the person's decision-making style              How to deal with the person's problem-solving style              Creating a positive relationship worksheet
Report Title	Report Content
How the Person Relates to People and His/Her Environment APPLICATIONS: This report provides opportunity for: Self development by better understanding self             Identifies strengths and weaknesses             Developing action plans for more effectively interaction with people and the work environment             Career development tool	This report describes how the person tends to relate to other people and their environment based on his/her behavioral style. The report describes behaviors in these key areas:  How the person tends to communicate              How the person tends to manage time              How the person tends to solve problems              How the person tends to handle stress              Relating to people and the environment worksheet
Report Title	Report Content
Strategies for Managing the Person APPLICATIONS: This report provides opportunity for: Management information for relating to the person more effectively             Reducing conflict             Providing a productive work climate             Improving performance             Improving employee morale             Reducing employee turnover             Performance management tool	This report provides specific strategies for managing the person based on their behavioral style:  Communicating: Describes the communication strategies most likely to be effective with someone with this profile.              Motivating: Describes the motivating strategies most likely to be effective with someone with this profile.              Counseling: Describes the counseling strategies most likely to be effective with a person.              Correcting: Describes strategies for providing corrective feedback.              Developing: Provides information for providing development opportunities for a person of a particular style.              Delegating: Describes approaches for effectively delegating to a particular person.              Problem-Solving: Provides information that enables you to maximize your problem-solving efforts with the person.              Decision-Making: This section describes approaches to decision-making most likely to be effective with someone with this profile.
Report Title	Report Content
The Person's Natural Approach to the Sales Process APPLICATIONS: The Natural approach to sales process report provides opportunity for: Self development tool             Management information for coaching             Determining developmental needs             Improving overall sales performance             Identifying training needs for becoming a more effective sales person             Action planning for preparing people for a sales job	This report describes how the person would approach each of seven essential steps in the sales process based on his/her natural behavioral tendencies: Planning: Describes the person's natural tendencies to planning the sales call.              Opening the Call: The person's approach to opening the call.              Interviewing: Describes the person's natural approach to interviewing the customer.              Presenting: Describes the natural process this person would use in presenting information relating to the products/services being sold.              Responding to Concerns: Provides information on a person's approach to dealing with the concerns or objections of the customer.              Gaining Commitment: Describes the person's natural approach to gaining commitment or getting "buy in" from customers.              Servicing: Provides information on the person's follow-up and service to the customer.              Selling Styles Worksheet: An aid designed to develop an action plan for improving sales performance.
Report Title	Report Content
Strategies for Managing the Person in a Sales Environment APPLICATIONS: This report provides opportunity for: Management's understanding of the person's needs             Providing a productive work climate             Improving overall sales performance             Coaching and counseling the person in a manner that is effective with the person             Reducing conflict             Performance management tool             Reducing sales turnover	This report provides specific strategies for managing a person in a sales environment, based on their behavioral style. A Sales Management Strategy Worksheet is provided for processing the information in this section and translating the information into an action plan. The following management skills categories are covered in this section of the report:  Developing: Assists the manager in understanding the amount of direction, support and information a person needs in developing a new skill.              Motivating: Provides direction to the manager on properly motivating the person based on their profile.              Giving Recognition: Assists the manager to provide recognition that is most meaningful for a person.              Coaching/Counseling: The manager can use this information to develop more flexible approaches to counseling.              Communicating: Helps the manager to communicate in a way that meets the person's needs.              Problem-Solving: Provides information on approaches that would be effective in a problem-solving situation with this person.              Delegating: Provides information to determine the amount and type of information to communicate when delegating.              Decision-Making: Describes approaches to decision-making that are most likely to be effective with someone with this profile.

This material is used in our Interpersonal Skills Workshop:
Building Better Business Relationships

Read more about the theoretical basis for DiSC