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Improving Work Habits

   
   

 I have a smart, young team,
and some of them are new to the work environment.

How do I cover some of the organization's
rules and regulations without quoting the entire HR Policy Manual?


   
   

 

  

A Leadership Series™ ESSENTIALS Course

 Available as an online course or classroom workshop
The classroom workshop is also available in Spanish


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While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead to team members assuming that the behavior is acceptable and become a critical management issue.
 
Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. And just like others aspects of team leadership, correcting work habits that need improvement requires careful attention and skill.
 
Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individual's acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team.
 
Program Description
 
Improving Work Habits helps managers learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job.
 
Improving Work Habits is a 1.5 hour online course or a 4-hour interactive classroom workshop is designed for 6-18 participants and includes the following:
  • Distinguishing Between Job Performance and Work Habits
  • Recognizing Work Habit Problems
  • Addressing Work Habit Problems
Objectives
  • Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution.
  • Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action.
  • Explain clearly and specifically the nature of the team member's unsatisfactory work habit while focusing on behaviors rather than attitude.
  • Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.
Skill Points
  • State problem clearly and specifically
  • Ask team member's view
  • Ask team member for solution
  • Agree on plan
  • Set up time for review
Organizational Impact
Improving Work Habits will enable managers and team leaders to:
  • Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution.
  • Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action.
  • Explain clearly and specifically the nature of the team member's unsatisfactory work habit while focusing on behaviors rather than attitude.
  • Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.
 
What Users Are Saying
“We also can't say enough about the outstanding customer-care and professionalism of Vital Learning.”
- Ka`ipo Ho, Hospitality & Organizational CultConsultant, Outrigger Hotels & Resorts
 
 
The Online Version of this Course
 
This same course is also available online for your training needs. The online course is 1.5 – 2.0 hours in length.
 
To reinforce the learning from the online course, it is recommended that you also use the Participant Workbook - it serves as a companion to the class. Though not required, the workbook provides the learner with more information, references for future use and a handy troubleshooting guide for this skill. Designed for use with the classroom version of this course, the participant workbook does not correspond directly to the online course - it is, however, a valuable resource for practice of the skills and for reinforcement and is highly recommended.
 
Course Materials
Facilitator Guide
  • Complete instructions on how to conduct the workshop.
  • Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
  • Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.
Participant Workbook
  • Exercises, forms, skill practice aids, and a video synopsis
  • Job Aids section with tools and resources for applying the skills learned in the workshop
  • Memory Jogger Card providing a handy reminder of the workshop's skill points
DVD
  • Introduction followed by a scenario displaying positive use of the three skill points discussed in the program
  • Video segments focusing on modeling positive behaviors for skill practices
  • Scenarios in both office and industrial settings
Delivery Options
  • Workshop 4 hours
  • Online Training 1.5 hours
  • Use as a Blended Learning session
 
 

The Complete List of Courses in the Leadership Series
 

The Leadership Series™ ESSENTIALS  Courses
vl-leadership-series-10-10.bmp
  

Twelve courses in the fundamentals of leading others

The Essential Skills of Communicating and the Essential Skills of Leadership are excellent start points,
then add other courses as your needs require

Each course in the ESSENTIALS Series is available online or for classroom delivery
 

Courses in Core Strategies for Leading Others

Essential Skills of Leadership  

Essential Skills of Communicating

Developing Performance Goals & Standards

Providing Performance Feedback
 

Courses in Improving Individual & Team Performance

Managing Complaints

Improving Work Habits

Effective Discipline

Resolving Conflict

Coaching Job Skills
 

Courses in Personal Leadership

Delegating

Supporting Change

Communicating Up
 

   Advanced Leadership Courses - the PLUS Series 
 

The Leadership Series™ PLUS Courses

Skill Development in Talent Management, Problem Solving,
Leading Projects, Motivation and Coaching
 

Hiring Winning Talent - Classroom or online

Retaining Winning Talent - Classroom

Leading Successful Projects - Classroom

Motivating Team Members - Classroom or online

Solving Workplace Problems – Classroom or online

Developing and Coaching Others – Classroom or online
 
 
Improving Work Habits
 

 
Improving Work Habits & Leadership Series are products  of Vital Learning Corp., Omaha, NE