You've added stock option plans, ramped up health benefits and support flexible work schedules. Yet it seems as if almost every week one of your top performers leaves for another opportunity - or worse, goes to the competition. What could be missing?

Great benefit plans and top-level salaries will satisfy many employees, but to hold onto the BEST employees you need effective first-line managers.

• Maintain & Enhance Team Member Self Esteem
  Develops the critical skills necessary to effectively give orders, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team members' sense of self-respect and dignity.
• Focus on Behavior
  Problems on the job are solved more effectively and less stressfully when a team leader deals with what people do rather than with their attitudes.
• Encourage Team Member Participation
  Involving team members in decision-making, problem solving and other activities is one of the most powerful motivational tools.

• Deal with team members on a day-to-day basis in such a way as to maintain and enhance their self- esteem.
• Base discussions about performance and work habits on behavior rather than on personalities and attitudes.
• Involve team members in goal setting, problem solving and decision-making

• Maintain or Enhance Team Member Self-Esteem
• Focus on Behavior
• Encourage Team Member Participation

• Maintain and enhance team members' self esteem while dealing with issues every day
• Base discussions about performance and work habits on behavior rather than personalities and attitudes
• Involve team members in goal setting, problem solving, and decision making

The online course and workbook together may be purchased for a special "blended learning" rate

• Complete instructions on how to conduct the workshop.
• Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
• Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.

• Exercises, forms, skill practice aids, and a video synopsis
• Job Aids section with tools and resources for applying the skills learned in the workshop
• Memory Jogger Card providing a handy reminder of the workshop's skill points

• Introduction followed by a scenario displaying positive use of the three skill points discussed in the program
• Video segments focusing on modeling positive behaviors for skill practices
• Scenarios in both office and industrial settings

• Classroom Workshop 4 hours
• Online Training 1.5-2.0 hours
• Use as a Blended Learning session

click here to contact ALD for additional information