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ALD, Inc.

888.762.9699
208.762.1322
info@ald-inc.com

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Customer Service Skills Are they ever good enough...?


Customer Service Training & Development Package Subscription

(Use these seven courses individually or as a complete trainng package)

Understanding Behavior Styles for Customer Service - Online Course
Customer Focused Interviews – Online Course
Establishing Credibility & Trust - Online Course
Gaining Commitment/Closing - Online Course
Handling Customer Complaints - Online Course
Questions Are the Answer for Customer Service - Online Course
Win Win Negotiations - Online Course


STAR Service – Classroom or Online Course

Winning Through Customer Service – Classroom or Blended Learning

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ALD, Inc.
208.762.1322 - 888.762.9699 info@ald-inc.com YouNeverStopLearning.com

ALD, Inc. is an authorized dealer for Inscape Publishing, Vital Learning Corp, CRKI and Performance Support Systems